This policy explains when and why we collect personal information from our clients and those who visit our website, and how we use it.
We may change this Policy from time to time, so please check this page occasionally to ensure that you’re okay with any changes made. By using our website, products, and services, you’re agreeing to be bound by this policy.
Any questions regarding this Policy and our privacy practices should be sent by email to: firstname.lastname@example.org
Who are we?
We’re Ultimate Health and Wellness, a health and weight loss company dedicated to helping its clients achieve their weight loss goals through a variety of exclusive weight loss programs. The company is registered in the city of Buffalo, NY since 2017.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services, sign up for a free consult, register to receive our newsletter or freebies, or when you purchase a program.
What type of information is collected from you?
The personal information we collect might include your name and email address. When you sign up for a free consult or qualify and purchase one of our programs, we also collect your address, date of birth, contact phone number, as well as certain details regarding your health history, health goals, and lifestyle choices as they relate to your state of health. Your health information will be kept with an established healthcare software which employs encryption standards beyond the HIPPA requirements. If you purchase a product or service, your card information is not held by us, it is collected by our third party payment processors, who are specialized in the secure online capture and processing of credit/debit card transactions.
How long do we retain your information?
Any information we collect from you will be held for 5 years after initial acquisition, in the event that you choose to restart a previous program or service. After 5 years we will permanently delete any and all information you provided to us without your request. If prior to 5 years you wish to have your information deleted, you can request so at email@example.com at any time. After 5-7 days you will receive a confirmation email indicating that your request has been processed.
How is your information used?
We may use your information to:
- Process orders that you’ve submitted;
- To carry out our obligations arising from any contracts entered into by you and us;
- Track your health and weight status in accordance with your goals;
- To create a nutritional plan that meets your needs;
- Seeks your views or comments on the services/products we provide;
- Notify you of any changes to our services;
- To set up video/audio calls in context of a free consult or a purchased weight loss program;
- Inform you of promotions and offers our company is implementing;
- Send you communications which you have requested and that may be of interest to you;
We will hold your personal information on our systems for as long as is necessary for relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes. We may pass your information to our third party service providers (ie. email software) agents, subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example, to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service that we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
You have the choice about whether or not you wish to receive information from us. If you do not want to receive communications from us you can at any time unsubscribe from our mailing list. You may also opt out of further communications by emailing firstname.lastname@example.org
Links to other websites
18 or Under
Due to the interactive nature of our programs our programs are only sold to clients 18 years of age and older without exception.
Review of this Policy
We regularly review this Policy. This Policy has last been updated on July 4th, 2018.